Bet117 Privacy Policy — How Your Data Is Protected

To deliver our services on the bet117 platform, certain information is required. We collect only what is necessary — nothing more. Below is a detailed breakdown of the types of information we collect:

When you contact our support team, the details of that conversation are also retained to maintain security and improve service quality. However, sensitive information such as full card numbers or PINs is never stored on our servers.

Bet117 uses the information it collects solely for specific purposes. We never use your data in ways that are irrelevant or unauthorized. The main purposes are outlined below:

• Account Management: Your registration information is used to create, verify, and secure your account.
• Financial Transactions:Payment information is required to process deposits, withdrawals, and bonus payouts.
• Security Assurance: Device information is analyzed to detect and prevent unauthorized access, fraud, and money laundering.
• Customer support: Your account and transaction history are used to resolve issues as quickly as possible.
• Responsible Gaming: Gaming patterns are monitored, and you will be alerted if signs of problem gambling are detected.
• Legal Compliance: Records are maintained for auditing and reporting as required by regulatory authorities.
• Personalized experience: Your preferences are analyzed to suggest relevant games and offers tailored to you.

Bet117 never uses your data to target you with third-party advertising. If you no longer wish to receive promotional emails or SMS, you can unsubscribe at any time from your account settings.

Bet117's website and app use cookies to function properly and enhance your experience. Cookies are small text files stored on your device. We use the following types of cookies:

• Essential Cookies: These cookies are essential for maintaining your login session and platform security. Disabling them will prevent the platform from functioning properly.
• Functional cookies: These cookies are used to remember your language, theme, and preferences.
• Analytics Cookies: Used to understand which parts of the site are most visited; no personally identifiable information is included.

Bet117 does not use any third-party tracking cookies that monitor your activity on other websites. Our cookies are strictly limited to the functionality of the platform.

Bet117 never sells your personal data or shares it for advertising purposes. However, information may be shared in certain specific circumstances:

• Payment Processors: Necessary information is shared with payment gateways such as bKash and Nagad to process transactions. They are contractually bound to uphold our privacy standards.
• KYC verification provider: Approved third-party KYC services may be used for identity verification.
• Law Enforcement: Disclosure of information is legally required in response to a court order or a valid government request.
• Security Investigation: Information may be shared with relevant authorities in connection with investigations into fraud, money laundering, or cybercrime.

Any data sharing is strictly limited — only the minimum necessary information is provided. bet117 maintains Data Processing Agreements (DPA) with third-party service providers to ensure your data remains protected.

Bet117 does not retain your data longer than necessary. As a general rule, information is kept for as long as your account remains active and as required by applicable law.

• Active account: All data is retained for the duration of the active account.
• After Account Closure: Financial transaction records are generally retained for 5–7 years for legal compliance purposes.
• KYC Documents: As required by regulatory authorities, data may be retained for up to 5 years after account closure.
• Support Chat: Retained for 1 year for customer service improvement purposes.

As a bet117 member, you have the following rights regarding your data. To exercise any of these rights, please contact our support team:

• Right to access: You may request to know what information bet117 holds about you.
• Right to Rectification: You have the right to have any inaccurate or incomplete information corrected.
• Right to Erasure: You may request deletion of data that is not subject to a legal retention obligation.
• Right to restrict processing: You may object to your data being used for specific purposes.
• Data Portability: You may request a copy of your data in a readable format.
• Right to lodge a complaint: If our privacy policy is violated, you have the right to file a complaint with the relevant regulatory authority.

Bet117 will respond to your rights requests within 30 days of receipt. For complex requests, an additional 60 days may be required, but you will be notified in advance.

Bet117 is an 18+ platform. We do not knowingly collect information from anyone under the age of 18. Age is verified at registration, and government-issued ID may be requested in cases of doubt.

Bet117 is committed to protecting minors online and regularly updates our age verification process to prevent underage access to the platform.

Bet117 uses industry-standard technical and organizational measures to protect your data. Our security framework includes:

• 256-bit SSL/TLS encryption: All data transmissions are encrypted.
• Two-Factor Authentication (2FA): OTP verification is required at login to prevent unauthorized access.
• Firewall & Intrusion Detection: Suspicious activity is automatically detected at the server level.
• Regular Security Audits: Third-party security experts regularly audit our systems to identify vulnerabilities.
• Restricted Staff Access: Only authorized personnel can access your data, and only on a need-to-know basis.
• Data Backup: Regular encrypted backups are maintained to protect against data loss.

That said, no transmission over the internet can be guaranteed to be completely secure. You also have a role to play — use a strong password, never share it with anyone, and avoid logging in over public Wi-Fi.

Bet117 may update this Privacy Policy from time to time. Changes may be made for the following reasons:

• Changes in applicable laws or regulations.
• To introduce new technologies or services.
• To further enhance user protection.
• Due to organizational changes or partnerships.

For significant changes, we will notify you in advance via your registered email or a platform notification. Continued use of the platform after any changes constitutes your acceptance of the updated policy.

The date of each update is noted at the top of the page. To request a copy of a previous version, please contact our support team.

If you have any questions, concerns, or requests regarding this Privacy Policy, please get in touch with us:

• Email: support@bet117.biz
• Live Chat: After logging into the platform, reach us directly via live chat.
• Support hours: Available 7 days a week, 24 hours a day.
• Response Time: Email responses typically take 24–48 hours; live chat is usually answered within 2–5 minutes.